Selamat datang kembali,

Client Success

Notifikasi

4 baru

Andi Pratama

andi@tangani.id

Profil Saya Pengaturan

Pantau kesehatan klien, tingkat kepuasan, retensi, dan peluang pertumbuhan bisnis.

Client Healthy

4

dari 6 klien · rata-rata skor 79

Need Attention

2

0 klien berstatus at risk

Renewal Opportunity

4

dalam 90 hari · Rp 690,0 jt

Upsell Potential

4

potensi tambahan Rp 151,0 jt

Distribusi Kesehatan Klien

6 Klien
  • Healthy 4 67%
  • Need Attention 2 33%
  • At Risk 0 0%

Tren NPS & Kepuasan Klien

NPS terakhir

25

NPS (Net Promoter Score) Tingkat Kepuasan Klien

Daftar Klien

Klien Health Score Layanan Aktif Renewal Date Opportunity Status
YG Yayasan Generasi Cerdas Education

90

 Tangani Digital SaaS

30 Apr 2027

(173 hari lagi)

 Renewal Rp 42,0 jt Healthy
BR PT Bumi Rafflesia Digital Technology

88

 Custom Application Development, Managed VPS

31 Des 2026

(53 hari lagi)

 Upsell Rp 60,0 jt Healthy
SP PT Sinar Properti Nusantara Property

83

 Custom Application Development, Managed VPS

31 Jan 2027

(84 hari lagi)

 Upsell Rp 15,0 jt Healthy
NA PT Nusantara Agro Sejahtera Agriculture

78

 Custom Application Development, Managed VPS, WhatsApp API Managed

28 Feb 2027

(112 hari lagi)

 Cross-sell Rp 40,0 jt Healthy
KS Klinik Sehat Bersama Healthcare

68

 Application Maintenance, Custom Application Development

15 Des 2026

(37 hari lagi)

 Renewal Rp 30,0 jt Need Attention
SL PT Sumatra Logistik Prima Logistics

68

 - - - Need Attention

Rekomendasi & Next Action

  • Klinik Sehat Bersama

    Perhatian

    Ada invoice overdue dan issue jurnal. Prioritaskan ticket high.

    Health score 68

  • PT Sumatra Logistik Prima

    Perhatian

    Masih tahap negosiasi dan belum implementasi.

    Health score 68

  • PT Sinar Properti Nusantara

    Upsell

    Mentoring Sales 3 Bulan senilai Rp 15,000,000. Butuh peningkatan disiplin sales.

    Target 30 Nov 2026

  • PT Nusantara Agro Sejahtera

    Cross-sell

    Training Supervisor Kebun senilai Rp 40,000,000. Supervisor perlu standardisasi.

    Target 10 Des 2026

  • PT Bumi Rafflesia Digital

    Upsell

    Maintenance Premium ERP senilai Rp 60,000,000. Project hampir go-live.

    Target 15 Des 2026

  • Klinik Sehat Bersama

    Renewal

    Renewal Maintenance Klinik senilai Rp 30,000,000. Kontrak berakhir Januari.

    Target 15 Des 2026

  • PT Bumi Rafflesia Digital

    Cross-sell

    AI Assistant untuk Reporting senilai Rp 36,000,000. Banyak kebutuhan reporting.

    Target 15 Jan 2027

  • Yayasan Generasi Cerdas

    Renewal

    Renewal SaaS Akademik senilai Rp 42,000,000. Penggunaan tinggi.

    Target 31 Mar 2027